Last Updated: September 1, 2025
iKudu Solutions Ltd. (hereinafter: the “Company” or “We”) respects the privacy of users on its website (the “Website”). This document details the Company’s privacy policy and describes how we collect, use, and store the personal information provided by you.
We may collect two types of information:
A. Information Provided Voluntarily:
* Contact Details: Full name, company name, email address, phone number, and job title when filling out a contact form or quote request.
* Order Details: Payment details and shipping address when making a purchase in the store.
B. Information Collected Automatically:
* Technical Information: IP address, browser type, operating system, and general browsing data (such as pages viewed and session duration). This information is collected anonymously and aggregated using standard tools like Google Analytics and Cookies.
The Website uses “Cookies” for ongoing operation, statistical data collection, verification, and adapting the site to your personal preferences.
“Cookies” are small text files created by your browser. Some expire when you close the browser, and some are saved on your computer.
If you do not wish to receive Cookies, you can prevent this by changing your browser settings.
The information we collect is used for the following purposes:
* To Provide Service: To process your orders, deliver products, and contact you regarding the order.
* To Improve Service: To understand how our site is used and improve user experience and content.
* Marketing Purposes: To send you updates, new product information, and promotions (subject to your consent). You may unsubscribe from the mailing list at any time.
* Security Purposes: To prevent fraud and misuse of the Website.
We do not sell, rent, or transfer your personal information to third parties, except in the following cases:
* Service Providers: We may share information with providers helping us operate the business (e.g., clearing companies, shipping companies). These providers are obligated to maintain confidentiality.
* Legal Requirement: If required by a court order or law.
* Protection of Rights: In the event of a legal dispute between you and the Company.
We take standard security measures to protect your information. The Website is secured via SSL protocol, and payment details are not stored in Company systems but transferred directly to secured clearing companies. However, no system is 100% secure, and we cannot guarantee absolute immunity from intrusions.
Under the Protection of Privacy Law, 5741-1981, you are entitled to review the information held about you in our databases. If you find the information incorrect, incomplete, or inaccurate, you may request that we correct or delete it.
For any questions regarding this policy, please contact us at: hello@ikudu.io.